A time is negotiated over the phone for our carrier to come and collect the furniture. We cannot be precise about time but can give you a morning or afternoon slot. When the carrier arrives, he must present you with a small form listing the furniture you have offered.
Any furniture listed that is not taken needs to be crossed out and your initial placed next to the crossed out item. Other items donated but not listed should be added to the list. It is important you sign the form and initial any changes as this provides us with a means of monitoring that all items donated are received by the Furniture Scheme.
Should you be able to deliver the furniture yourself please negotiate a time for delivery.
Telephone 020 8755 4665 and make arrangements to leave the furniture when someone is there to receive it.
Any help you give will be a kindness to people in need. Thank you.